Privacy policy

1. Introduction

This Privacy Policy explains how KAAR ("we", "us", "our") collects, uses, and protects your personal information when you visit kaarofficial.com or place an order with us. By using this website, you agree to the practices described below.

2. Information We Collect

When you place an order or contact us, we may collect:

●        Your name, phone number, and email address.

●        Your delivery address.

●        Order details — items purchased, size, and order value.

●        Communication you send us, such as exchange requests or queries.

We do not collect or store your card details. All card payments are processed directly and securely by our payment gateway partners (UnumPay and UBL), who are PCI DSS certified. KAAR never sees or retains your full card number.

3. How We Use Your Information

●        To process, confirm, and deliver your order.

●        To contact you regarding your order, delivery, or an exchange request.

●        To respond to queries sent to support@kaarofficial.com.

●        To improve our website, products, and customer experience.

We do not sell or rent your personal information to third parties.

4. Who We Share Information With

We share limited information only where necessary to fulfil your order:

●        Courier partners — your name, address, and phone number, to deliver your order.

●        Payment gateway (UnumPay / UBL) — to securely process card payments.

These partners are only provided the information required to perform their specific service and are not permitted to use it for any other purpose.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies (such as a Meta Pixel or Google Analytics) to understand how visitors use the site and to measure the performance of our marketing. This helps us improve the shopping experience. You can disable cookies through your browser settings, though some site features may not function as intended if you do.

6. Data Retention

We retain order and customer information for as long as necessary to fulfil orders, handle exchanges, and comply with applicable tax and business record-keeping requirements.

7. Your Rights

You may contact us at any time to ask what personal information we hold about you, to request a correction, or to request that we delete information we no longer need to retain for legal or operational reasons.

8. Children's Privacy

KAAR's website and products are intended for adults. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will take effect once posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please email us at support@kaarofficial.com.